RSVLTS Insiders - thank you for bearing with us as we finalize plans for San Diego Comic-Con. We’re gearing up for the BIGGEST experience we’ve ever had at SDCC, and have a dedicated blog with much more information on merch first-looks and non-booth related event details to follow this post.
That said, we absolutely must get ahead of some communications surrounding wristband management for the event exclusives.
Topline: yesterday's back-and-forth between the online portal and our traditional wristband process created some unforeseen confusion. For this, we owe anyone affected an apology. The CCI team has been an outstanding partner throughout this process, and we know this new system will ultimately create a better, more streamlined experience for everyone. As is often the case when introducing a new process, a few logistical details needed to be worked through. Rather than focus on those early bumps, we’re focused on refining the experience and making sure everything runs smoothly moving forward.
If there’s one thing we pride ourselves on, it’s coming up with solutions when these situations arise. So while we apologize for any confusion, we've since put a plan in place that we believe is the best possible outcome for everyone, including those caught in the shuffle.
Here's how things will work on the ground:
In past years, we've often had downtime between wristband time slots because we were able to move guests through the booth quickly. This year, we're bringing more inventory and additional products to SDCC, which means we can serve more fans during each window and give more people a first crack at event exclusives and other booth items.
So ultimately, we'll continue using our traditional wristband system and will distribute the same number of wristbands as in previous years, which you can secure at the booth when the floor opens each day.
For those who already allocated points through the SDCC portal before it closed, we're going to still honor allocated winners from the portal pool. But please remember: not everyone that chooses a time slot is a winner based on the standard process of the portal (see terms). While we can't reverse point allocations, everyone who registered for a RSVLTS portal time slot, and wins the opportunity for a RSVLTS time slot, will simply join the same shopping windows as fans entering with wristbands.
Bottom line: with significantly more inventory and the same number of wristbands, your chances of scoring what you're after are actually better than ever.
Again, much more SDCC details to follow - including a first look at all the booth merch and event exclusives - so stay tuned for more information very soon.
-RSVLTS